Spot On Windscreens respects your privacy. This policy explains what we collect, why, and what we do with it. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you request a quote, call or message us, we collect the details you give us: your name, phone number, email address, suburb, vehicle details, photos of the damage, and anything else you tell us about the job. Our website also uses analytics and advertising tools, such as Google Analytics and the Meta Pixel, which collect information about how you use the site.
How we use it
We use your details to quote, book and complete your job, to contact you about it, and to keep records of work we have done. We use website analytics to improve the site and to measure our advertising.
Who we share it with
We do not sell your information. We share it only with the people and services we need to do the job, such as glass suppliers, your insurer if you ask us to deal with them, and the software providers that run our website, forms, messaging and records. Some of these providers may store data outside Australia.
Text messages
If you request a quote, we may text you about it. You can reply STOP at any time and we will not text you again.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access and correction
You can ask to see or correct the information we hold about you, or ask a question about this policy, by calling 0404 204 811.
Last updated October 2026.